Shipping to and from U.A.E.
Your complete guide to shipping to and from U.A.E. Find the right route, get Maersk office locations, discover local solutions, payment options and more.
Local information
Main office
Dubai
Address
40th Floor, Burj al Salam Building Sheikh Zayed Road,
P.O. Box 50720 Dubai,
United Arab Emirates
Contacts
+971 600521506Maersk GO pin: 3333
Maersk Go contact email id:
maerskgosupport@maersk.com
Import related queries:
ae.import@maersk.com
Export related queries:
ae.export@maersk.com
Opening hours
Mon – Fri 08:00 – 17:00
Port
Abu Dhabi
Address
635 Al Khaleej Al Arabi St - Abu Dhabi - United Arab Emirates
Contacts
Opening hours
Office
Abu Dhabi
Address
Maersk Kanoo ( Emirates ) LLC ( Abu Dhabi Branch ) ADCP Building , 904 / D Block . Electra Street. Abu Dhabi
Contacts
+971 2 6728008Import related queries:
ae.import@maersk.com
Export related queries:
ae.export@maersk.com
Opening hours
Mon – Fri 08:00 – 17:00
Port
Ajman
Address
Al Rifa'ah - Sharjah - United Arab Emirates
Contacts
Opening hours
Port
Fujairah
Address
Fujairah, FujairahUnited Arab Emirates
Contacts
971 9 2228800
Opening hours
Port
Jebel Ali
Address
PO Box 17000Dubai
United Arab Emirates
Contacts
+971 4 3326200
Opening hours
Port
Ras Al Khaimah
Address
P.O.Box 2894, Saqr Port, Ras Al Khaimah, UAE.
Contacts
+971-7266-0999
Opening hours
With offices in Dubai and Abu Dhabi, comprehensive inland services and a regular connection from the port of Jebel Ali to our unrivalled global shipping network, we make it easy for businesses across the United Arab Emirates to connect to almost anywhere in the world.
Whether you are shipping oversized cargo, refrigerated or dry goods, we have the equipment and expertise to get your cargo to its destination.
Note: When you receive a call from our Maersk office, the following number will appear on your phones: +44 2080756621.
Useful information
Get up-to-data local information about holiday periods, charges, payment services, procedures and restrictions, and more.
Live Chat & SLA
Local charges
User Manual
Charges specified in the table are as per DP World tariff. In the event any charge is not specified, will, however follow DP World tariff booklet published and invoiced accordingly.
| Charge | Charge code | Description | Quantum | Criteria (per unit of) | DPW comments on billing |
|---|---|---|---|---|---|
|
Charge
SERVICE - Miscellaneous
|
Charge code
CP3
|
Description
Container cleaning and maintenance
|
Quantum
AED 200
|
Criteria (per unit of)
Per Container
|
DPW comments on billing
Whoever request
|
|
Charge
MISDECLARATION FEES
|
Charge code
MID
|
Description
MISDECLARATION FEES – Mis-declaration of cargo as Non- Dangerous instead of Dangerous cargo.
|
Quantum
USD 5000
|
Criteria (per unit of)
per booking
|
DPW comments on billing
Shipping line charge
|
|
Charge
Manual Documentation Fees
|
Charge code
MDF
|
Description
Manual Documentation Fee (SI instructions )
|
Quantum
AED 300
|
Criteria (per unit of)
per B/L
|
DPW comments on billing
Shipping line charge
|
|
Charge
Transport Document Issuance Service
|
Charge code
BLF
|
Description
Reissuance of B/L Fee (Exports/Imports/Cross Trade)
|
Quantum
AED 500
|
Criteria (per unit of)
Bill of Lading
|
DPW comments on billing
Shipping line charge
|
|
Charge
Amendment Fee (Exp/Imp)
|
Charge code
AME / AMI
|
Description
Amendment Fee
|
Quantum
USD 25
|
Criteria (per unit of)
Amendment
|
DPW comments on billing
Shipping line charge
|
|
Charge
Electronic Cargo Release Service
|
Charge code
TLE / TLI
|
Description
B/L Surrender Fee / e-release
|
Quantum
AED 250
|
Criteria (per unit of)
Bill of Lading
|
DPW comments on billing
Shipping line charge
|
|
Charge
Container Service (Exp/Imp)
|
Charge code
CSO / CSD
|
Description
Shifting charges from terminal to CFS (Container Freight Station)
|
Quantum
AED 260/20' ; AED 320/40'
|
Criteria (per unit of)
per Container
|
DPW comments on billing
Import from Consignee
Export to Shipping line |
|
Charge
Container Service (Exp/Imp)
|
Charge code
CSO / CSD
|
Description
Empty Shifting charges from terminal to CFS (Container Freight Station)
|
Quantum
As per DPW tariff
|
Criteria (per unit of)
per Container
|
DPW comments on billing
Import from Consignee
Export from Shipper |
|
Charge
Container Service (Exp/Imp)
|
Charge code
CSO / CSD
|
Description
Empty Shifting charges from terminal for any purpose like inspection/IMDG removal etc.
|
Quantum
As per DPW tariff
|
Criteria (per unit of)
per Container
|
DPW comments on billing
Import from Consignee
Export from Shipper |
|
Charge
Container Service (Exp/Imp)
|
Charge code
ASE/ASI
|
Description
Container Terminal to Container Freight Station via X-Ray inspection or weigh bridge - 506.3
Container Terminal to General Cargo and all other locations outside Terminal.*refer to DMA/DPW guidelines 506.4 |
Quantum
AED 330/20' ; AED 440/40'
|
Criteria (per unit of)
per Container
|
DPW comments on billing
Import from Consignee
Export to Shipping line |
|
Charge
Reefer Monitoring / Plug-in Service
|
Charge code
RFM
|
Description
Reefer monitoring charges / Plug In
|
Quantum
AED 160
|
Criteria (per unit of)
per Container, per day
|
DPW comments on billing
Import from Consignee
Export to Shipping line. |
|
Charge
IMO Sticker Affixing / Removal
|
Charge code
ASE/ASI
|
Description
IMCO STICKER AFFIXING / REMOVAL SURCHARGE
|
Quantum
AED 45
|
Criteria (per unit of)
per sticker
|
DPW comments on billing
Shipping line charge
|
|
Charge
Extra Seal Charge
|
Charge code
ESC
|
Description
Additional Seal
|
Quantum
AED 35
|
Criteria (per unit of)
per seal
|
DPW comments on billing
Shipping line charge
|
|
Charge
Shifting container to CFS
|
Charge code
ASE/ASI
|
Description
Shifting charges to a private CFS
|
Quantum
AED 310/ 20' ; AED 410 /40'
|
Criteria (per unit of)
per Container
|
DPW comments on billing
Shipping line charge
|
|
Charge
Weigh Bridge Shifting Charges
|
Charge code
ASE
|
Description
Shifting cntr to weighbridge for weighment or re-weighment
|
Quantum
AED 175 / 20' ; AED 225/ 40'
|
Criteria (per unit of)
|
DPW comments on billing
Whoever request
|
|
Charge
Weighment Charge
|
Charge code
ASE
|
Description
Weigh bridge weighing charge
|
Quantum
AED 65
|
Criteria (per unit of)
per container
|
DPW comments on billing
Whoever request
|
|
Charge
Addional Export Service
|
Charge code
ASE
|
Description
Change of Vessel / Cancellation /Shut Out Charges
|
Quantum
AED 250
|
Criteria (per unit of)
per container
|
DPW comments on billing
Shipping line charge
|
|
Charge
Addional Export Service
|
Charge code
ASE
|
Description
Lift On Lift off
|
Quantum
AED 315
|
Criteria (per unit of)
per Container
|
DPW comments on billing
Shipping line charge
|
|
Charge
Addional Export Service
|
Charge code
ASE
|
Description
Change of Stack
|
Quantum
USD 50
|
Criteria (per unit of)
per Container
|
DPW comments on billing
Shipping line charge
|
|
Charge
Addional Export Service
|
Charge code
ASE
|
Description
Change of Status
|
Quantum
USD 50
|
Criteria (per unit of)
per Container
|
DPW comments on billing
Shipping line charge
|
|
Charge
Addional Export Service
|
Charge code
ASE
|
Description
IMCO STICKER SURCHARGE
|
Quantum
AED 45
|
Criteria (per unit of)
per sticker
|
DPW comments on billing
Shipping line charge
|
|
Charge
Addional Export Service
|
Charge code
ASE
|
Description
Fitting and Removing Tarpaulins. Tarpaulin hire charges would be as per DMA tariff 413.
|
Quantum
AED 120 /20'; AED 240/40'
|
Criteria (per unit of)
per Container
|
DPW comments on billing
|
|
Charge
Addional Export Service
|
Charge code
ASE
|
Description
Inter Terminal Transfers (Transfer between Terminals)
|
Quantum
AED 155/20' ; AED 255/40'
|
Criteria (per unit of)
per Container
|
DPW comments on billing
Shipping line charge
|
|
Charge
Addional Export Service
|
Charge code
ASE
|
Description
Grounding Charges
|
Quantum
AED 155
|
Criteria (per unit of)
per Container
|
DPW comments on billing
Whoever request
|
|
Charge
Addional Export Service
|
Charge code
ASE
|
Description
Container Re-instating after load list closure - DMA/DPW booklet 521.9 - 501 handling charges apply
|
Quantum
Handling charges to apply
|
Criteria (per unit of)
per Container
|
DPW comments on billing
Shipping line charge
|
|
Charge
Addional Export Service
|
Charge code
ASE
|
Description
Daily Temperature Reading Charge
|
Quantum
USD 25
|
Criteria (per unit of)
Per Day
|
DPW comments on billing
Shipping line charge
|
|
Charge
Addional Export Service
|
Charge code
ASE
|
Description
Use of Special Equipment (emergency gear)
|
Quantum
AED 625
|
Criteria (per unit of)
per Lift
|
DPW comments on billing
For Import from Consignee
For Export from Shipper For any other move billed to Shipping line |
|
Charge
Certificate Charge (Exp/Imp)
|
Charge code
OCG / DCG
|
Description
Certificate Charge / NOC
|
Quantum
AED 250
|
Criteria (per unit of)
per Certificate
|
DPW comments on billing
Shipping line charge
|
|
Charge
Custom Clearance (Exp/Imp)
|
Charge code
CCO / CCD
|
Description
Vas services - customs doc fee
|
Quantum
AED 500 / AED 350
|
Criteria (per unit of)
per b/l within Jal Free zone / per b/l outside JAL free zone
|
DPW comments on billing
Shipping line charge
|
|
Charge
Garments on Hangers Service
|
Charge code
HEC
|
Description
Garments on Hangers
|
Quantum
USD 1000/20' ; USD 2,000/40'
|
Criteria (per unit of)
per Container
|
DPW comments on billing
Shipping line charge
|
|
Charge
Change of Destination
|
Charge code
COD
|
Description
Change of Destination - other costs if applicable
|
Quantum
USD 300
|
Criteria (per unit of)
per Container
|
DPW comments on billing
Shipping line charge
|
|
Charge
Waiting Time (Exp/Imp)
|
Charge code
WTO / WTD
|
Description
Inland Haulage Waiting Time Fee
|
Quantum
AED 100
|
Criteria (per unit of)
per Day
|
DPW comments on billing
Shipping line charge
|
|
Charge
Genset Service (Exp/Imp)
|
Charge code
OGS / DGS
|
Description
GENSET CHARGES
|
Quantum
AED 800
|
Criteria (per unit of)
per Container
|
DPW comments on billing
Shipping line charge
|
|
Charge
Export Service
|
Charge code
EXP
|
Description
SEAL CHARGE
|
Quantum
AED 45
|
Criteria (per unit of)
per Container
|
DPW comments on billing
Shipping line charge
|
|
Charge
Switch Transport Document Service
|
Charge code
SWC
|
Description
Switch B/L Fee
|
Quantum
USD 250
|
Criteria (per unit of)
Bill of Lading
|
DPW comments on billing
Shipping line charge
|
|
Charge
Freight Collection (Origin/Dest)
|
Charge code
CLO / CLD
|
Description
Freight Collection Fees
|
Quantum
AED 250
|
Criteria (per unit of)
per B/L
|
DPW comments on billing
Shipping line charge
|
|
Charge
Addional Import Service
|
Charge code
ASI
|
Description
BANK GUARANTEE FEE (Lost B/L)
|
Quantum
USD 100
|
Criteria (per unit of)
per Bank Guarantee
|
DPW comments on billing
Shipping line charge
|
|
Charge
Addional Import Service
|
Charge code
ASI
|
Description
LOI FEE (RNA)
|
Quantum
AED 100
|
Criteria (per unit of)
per Indemnity
|
DPW comments on billing
Shipping line charge
|
|
Charge
Addional Import Service
|
Charge code
ASI
|
Description
Container Re-instating
|
Quantum
AED 200
|
Criteria (per unit of)
per Container
|
DPW comments on billing
Shipping line charge
|
|
Charge
Addional Import Service
|
Charge code
ASI
|
Description
Change of Status
|
Quantum
USD 50
|
Criteria (per unit of)
per Container
|
DPW comments on billing
Shipping line charge
|
|
Charge
Addional Import Service
|
Charge code
ASI
|
Description
Overweight Surcharge
|
Quantum
AED 1300
|
Criteria (per unit of)
per Container
|
DPW comments on billing
Shipping line charge
|
|
Charge
Origin Documentation Fee
|
Charge code
ODF
|
Description
Bill of Lading issuance charge
|
Quantum
AED 515
|
Criteria (per unit of)
per B/L
|
DPW comments on billing
Shipping line charge
|
|
Charge
Destination Documentation Fee
|
Charge code
DDF
|
Description
Bill of Lading issuance charge
|
Quantum
AED 515
|
Criteria (per unit of)
per B/L
|
DPW comments on billing
Shipping line charge
|
|
Charge
Export Service
|
Charge code
EXP
|
Description
SERVICE - Miscellaneous
|
Quantum
AED 45
|
Criteria (per unit of)
per Container
|
DPW comments on billing
Shipping line charge
|
New Tariff – To all Destinations (Excluding West Africa)
| Surcharge Name | Surcharge Codex | Charge Slab | Export/ Import | Rate basis | Rate w.e.f 15th April, 2020 |
|---|---|---|---|---|---|
|
Surcharge Name
Late BL Release Fee
|
Surcharge Codex
LBF
|
Charge Slab
ETD till Day 8
|
Export/ Import
Export
|
Rate basis
Per BL
|
Rate w.e.f 15th April, 2020
No Fee
|
|
Surcharge Name
Late BL Release Fee
|
Surcharge Codex
LBF
|
Charge Slab
Day 9 to 15
|
Export/ Import
Export
|
Rate basis
Per BL
|
Rate w.e.f 15th April, 2020
90 USD
|
|
Surcharge Name
Late BL Release Fee
|
Surcharge Codex
LBF
|
Charge Slab
Day 16+
|
Export/ Import
Export
|
Rate basis
Per BL
|
Rate w.e.f 15th April, 2020
Additional 110 (90+110=200 USD)
|
New Tariff -- For West Africa Destinations only
| Surcharge Name | Surcharge Codex | Charge Slab | Export/ Import | Rate basis | Rate w.e.f 15th April, 2020 |
|---|---|---|---|---|---|
|
Surcharge Name
Late BL Release Fee
|
Surcharge Codex
LBF
|
Charge Slab
ETD till Day 14
|
Export/ Import
Export
|
Rate basis
Per BL
|
Rate w.e.f 15th April, 2020
No Fee
|
|
Surcharge Name
Late BL Release Fee
|
Surcharge Codex
LBF
|
Charge Slab
Day 15 to 21
|
Export/ Import
Export
|
Rate basis
Per BL
|
Rate w.e.f 15th April, 2020
90 USD
|
|
Surcharge Name
Late BL Release Fee
|
Surcharge Codex
LBF
|
Charge Slab
Day 22+
|
Export/ Import
Export
|
Rate basis
Per BL
|
Rate w.e.f 15th April, 2020
Additional 110 (90+110=200 USD)
|
Experience our new and enhanced cargo booking
Now with instant booking confirmation.
In our continuous effort to offer you a simpler and easier digital booking experience we are pleased to present to you our new booking solution on Maersk.com.
You can now have your cargo booking request confirmed within seconds. In addition, you get greater visibility of sailing options with available vessel space, a list of depots with empty containers to choose from, and a choice of relevant value-added services. And you can now book from any device.
Easier connections across the sand from UAE to Israel
Move your cargo seamlessly with our one-stop logistics solutions
Maersk brings to you one-stop ocean, inland, and air freight solutions to move your cargo from UAE to Israel without you having to worry about all the processes in-between. With our local teams on ground in both UAE and Israel, rest assured that we’ll take care of your end-to-end requirements, including customs clearance and other services.
The Undying Seal – Sustainable Business Solution
Join our free sustainability drive! About 70% of our top 200 clients have set science-based or net-zero emission targets. We're committed to sustainability and invite you to repurpose container seals, reducing carbon emissions and waste. With your help, we aim to recycle 70% of seals, offering rewards for participation. Drop off seal waste at our facilities to contribute to a greener future!
News in West Central Asia
Anything you need, we’re here to help
Ready to ship?
Look up rates for new shipments and inland tariffs.
Sales enquiries
Contact us and we will respond within the next two working days.