The basic schedule search process starts with identifying the locations where the shipment is originating (origin) and terminating (destination):

• Origin (‘From’): It may be a port, container yard, at your facility (‘store door’). This lets us know where we will be receiving the container.
• Destination (‘To’): Similar to Origin – this location may be a port, container yard, at your facility (‘store door’). This lets us know where we will be receiving the container.

Based on these locations you will be presented with a number of transport options. For each we will specify how your shipment will be transported (transportation mode: vessel, barge, train), the expected departure/arrival dates and an estimated transit time.

» Search schedules
» Search for rates

The shipping process step by step
» Next: Book a container
» Quick guides overview

For guidance on how to look up a schedule, please use the Quick online schedules guide below.

Online schedules quick guide

Schedules search allows you to search for a specific service by either location, vessel, port, map or trade lane and you can save your previous searches and reuse them another time.

Good reasons for retrieving your schedules online:

• No time on the telephone or sending mail requests
• Easy and fast schedule retrieval including possibility to get a rate on the found schedule and go directly to booking, transferring all the information already typed in.
  

Scroll down or pick and choose from the Quick guide navigation links below to learn how to use the application.

If you have any further questions regarding the use of the online schedules service, please refer to the Frequently Asked Questions (FAQ) section of the website or use our online technical support (Live Help).

» FAQ
» Livehelp

Quick guide navigation

Schedules
» Search by Location
» Find rates on schedules result
» By vessel
» By port
» By map
» By tradelane
» My saved searches

Search by location

Fill in the wished details in the form.
Figure 1)

Select ‘Look up’ and choose the correct locations.

» My saved searches

If more than one location name listed, you must select one in both the ‘from’ and ‘to’ fields. (Figure 2)

Click on ‘Back to input screen’ (Figure 3) if you need to refine the search criteria otherwise click on ‘Search’ and the schedule will be presented.

If you get below error messages, please try to adjust the input and try again or contact your local office.

‘1030 The rate you requested is not on file. Please contact your local office for an offer.’

» Find local office

The transport plan can be presented for 2, 4, 6 or 8 weeks and if you need to change, please select the required number of weeks and click ‘Search’. (Figure 4)

Find rate on schedules result

To find a rate, select ‘Find rate’ in the drop down menu. (Figure 4)

This will transfer you to the rates application and keep the details you added allowing you to change details or select ‘search’ to get the rate. (Figure 6)

If the commodity you choose contains several possibilities, please select appropriate one. (Figure 7)

Select ‘Search’ and it will take a few seconds to show the search result.

.

Once you get the rate, you can
- Add optional services
- View schedules and make a new search
- Create a booking, transferring all the details to booking application. (Figure 8)

Search schedules by vessel

Type in vessel name and from and to date and select ‘Search’. (Figure 9)

If you only want to know about one specific voyage, type in voyage number.

Select ‘+ 7 days’, if you want to see 7 more day of the schedule and download as PDF if you want to save it.

Search schedules by port

Type in which port you wish to see details from, from and to date and select ‘Search’ (Figure 10) 

Select ‘+ 7 days’, if you want to see 7 more day of the schedule and download as PDF if you want to save it.

» Search schedules
» Search for rates

The shipping process step by step
» Next: Book a container
» Quick guides overview

» Contact Live Help
» Find local office

» Back to the top
» Back to quick guide navigation

Service network
Choose region (Figure 11)

Choose service or download as
PDF (Figure 12)

Download PDF for high resolution
map (Figure 13)

Feeder services
Choose region (Figure 14)

Download PDF for high resolution map
(Figure 15)

Search schedules by tradelane

If you want to find a schedule by
tradelane, either

- Choose the wished regions from the drop-down list

or

- Select first country on the map by clicking the country and then choose second country in the small menu that shows up. (Figure 16)

Choose the schedule you want to see or download as an Excel sheet (Figure 17)

Now you will have an overview over which voyages are scheduled from East Africa to Asia from this date and forward.

The dates in blue reflect current arrival/departure dates. (Figure 18)

My saved searches

If you want to save a search for later use, select ‘Add to My saved searches…’ after typing in the details. (Figure 19)

Please enter a nickname for your search.
(Figure 20)

To go to ‘My saved searches’, select ‘Schedules in the left menu and the select ‘My saved searches’ (Figure 21)

From here you can select the search you wish to use, select the ‘Actions’ and either make a new search, edit nickname, delete or edit the search criteria on the selected. (Figure 22)