For some shipments, timing can make all the difference in the world. That’s why we’re pleased to announce a new upgrade option that makes it possible to get urgent cargo on board a ship that has very limited space available. Known as a Priority Product upgrade, this service is meant to help you when you simply can’t afford to take ‘no’ for an answer when placing bookings for certain key shipments.
What it is An upgrade to Priority Product is basically a loading priority, at a price. It’s available only at the time of booking, and only on vessels where space is limited. The option offers major business benefits, including:
Priority loading of cargo
Reduces the risk of costly delays
Saves time – no need to hunt for an alternative
Instant answer to whether you have a possibility of loading your cargo – or not
Booking acceptance, when it would otherwise have to be rejected
Why a Priority Product upgrade? You have approached us, requesting a premium product and we recognise that different customers have different needs at different times.
The upgrade option provides you with the option to adjust to your supply chain. So when a booking rejection or a delayed shipment would normally be the only other alternatives, we now offer you the choice of upgrading your booking.
How we do it You might wonder how we can make room for cargo on a ship that’s already full. First of all, we don’t do it by removing other customers’ cargo. When anticipating high demand, we reserve limited space on the vessel for Priority Products.
When will it start? The Priority Product upgrade will be introduced on selected services on June 1st and will, during the month of June be implemented on the majority of our services. There will, however, still be services where we will not be offering the upgrade option due to operational constraints or local regulations such as FMC regulations (Federal Maritime Commission).
Dynamic pricing The Priority Product upgrade is not available for a fixed fee, but is priced dynamically and will vary depending on vessel space availability and market demand.
Money-back guarantee If for some reason, we cannot load the cargo on the planned vessel, we will refund the cost of the upgrade and of course schedule the cargo for the next available departure with a free upgrade to Priority Product.
We hope you will find our new Priority Product upgrade helpful, and we look forward to saying ‘yes’ to cargo next time you place a booking with Maersk Line.
For more information Maersk Line’s new Priority Product upgrade, please contact your local Maersk Line office.