Import procedures

Arrival notice

  • Arrival notices are faxed to consignees no later than 24 hours prior to vessel arrival at port.
  • After an arrival notice is received by the customer, it is kindly requested that the following documentation is provided to our local import department for dispatch arrangements:
    1. Original bill of lading.
    2. Complete request in the form provided locally.
    3. For food products, reefer and hazardous cargo, it is also required that the customer provides the proper permits additional to the above documentation.
    4. Fumigation payment for discharge in Acajutla

The above mentioned documentation must be delivered personally at our offices.

Please check » Freetime & demurrage

To avoid unnecessary expenses accrued to detention, it is important that all empty pick up requests are sent to our customer service department at fax +503 2248 5950/51 or email (svlcusimp@maersk.com).