We can assist you better:

  • If you advise your Bill of Lading number as reference while you re making your payments
  • For payments/cheques covering more than one bill of lading, if you can send an emal to us (odedim@maersk.com) advising payment data, amount of payment and bill of ladings that has been paid
  • If you make your payments at the same currency as the invoice. We can send your invoices in the currency (YTL/USD/EUR) if you send your request to us  (turomada@maersk.com). All your invoices will be send in this currency. 
  • If you use our Citibank accounts for money transfers. (For cash payments at bank counters or if you are transferring money from an Akbank account there is no priority between Citibank and Akbank)
  • If you advise at Akbank counters you are making payment under Special transfer system(“Özel havale sistemi”) to AP Moller Maersk or Safmarine there will be no fee.     

If you would like to use Depot cheques or commitments letters:

In order to avoid deposite processes we suggest usage of cheques or commitment letters instead of cash deposites. Kindly call 0212 3400018 for more information.

         » For cash deposite process please click here:

 
Frequently asked questions (FAQ)
 

1. In which banks do you have accounts?
2. What are your bank account numbers?
3. What should I write as referans while I am making my payments?
4. Which exchange rate should I use for paying my invoices?
5. I havent received my invoice. What should I do?
6. Can I get a copy of my invoice? Could you undersign it is same as original?
7. I have received wrong invoice. What should I do?
8. What should I do to recieve my invoices in TL?
9. How can we do cash deposito settlement?
10. What should I do to change my Company name/address in your systems?
11. What should I do for BA/BS reconciliation?