Overview

Getting the most value out of Maerskline.com

Reduce unnecessary administrative costs with Maerskline.com, an intuitive, flexible system designed to make the processing of shipments, easier than ever before.

On Maerksline.com, now with My Maersk Line, you’ll find an intuitive, flexible system designed with you in mind. Find out how you can process your shipments faster, which reduces costs and simply makes the whole online process easier than before. With enhanced functionality, you will see increased data accuracy and better visibility of your shipments. Below you will find the simple steps to get your started with My Maersk Line. E-commerce for you.




Booking

Eliminate the headache of dealing with complex online booking systems with the new Maersk Line online booking application. Simple, intuitive and fast; you’ll wish everyone had it this easy.

With fewer fields, and an advanced, intuitive type ahead feature, you’ll not only save time and gain efficiencies, you may just find that headache disappear too!

Click here to read more about our booking feature and experience the new and improved maerskline.com.

WATCH OUR NEW BOOKING VIDEO TUTORIAL HERE

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OR HOW TO MAKE A DUPLICATE BOOKING VIDEO HERE




My Shipments

Wouldn’t doing business online be easier if all of your shipments could be organized in one simple view?

READ MORE ABOUT MANAGING SHIPMENTS

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WATCH OUR VIDEO TUTORIAL ON SUBMITTING SHIPPING INSTRUCTIONS




MyFinance

Why take valuable time out of your day to call or email and wait for responses when you can have all your financial records at your fingertips, 24/7. With the free, online tool, MyFinance, you’ll have easy access to the financial information you need for convenient processing of your accounting with Maersk Line. MyFinance is comprised of four key components: eInvoices, eDisputes, ePayment and eStatement.

READ MORE ABOUT MYFINANCE



ETA Notification

You never want to hear that your cargo has been delayed, but with proactive notification that a delay has occurred, you can plan for the change without impacting your supply chain or facing any additional costs.

Register for ETA notifications today and rest assured, Maersk Line has you covered.


FIND INSTRUCTIONS HERE



My Settings

Did you know you can customize your settings? You can set your preferred unit of measurement, business focus and much more. We even allow you to select what access and permissions each employee has in your company on our website.

CLICK HERE FOR INSTRUCTIONS



Tracking

Track your cargo using our new website, fast and with ease. With My MaerskLine you have a live view of all your shipments, receive a proactive ETA notification when there is a change to your cargo arrival, and ability to view future point to point and individual vessel schedules.

CLICK HERE TO READ MORE

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DOWNLOAD INSTRUCTIONS HERE




Rate Look Up

Look up your contract rates, tariff rates and see all the surcharges and value added services associated with rate lookup. After registering with My Maersk Line online, you have transparency of your rate either from your contract with us or a tariff lookup, allowing you to see what you’re paying for before making your booking.


READ MORE

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CLICK HERE FOR INSTRUCTIONS




Quick Links

Customer Advisories
Advisory Portal Sign up to receive Client Advisories from Maersk Line in North America
Service Guides
Access to our service overview offering maps, transit times & schedules



Key Contacts


Customer Service

For service related questions including schedules, cut offs, forms, documentation, terminal details and other business issues, you may contact our customer service department at 1-800-321-8807.

Sales

If you do not have the direct line for your sales representative, you may access our sales directory via 1-800-854-6553 and dial by name.

Invoicing

For invoicing issues, please call 1-800-768-8714

Maerskline.com
For maerskline.com assistance, please contact Live Help. To access Live Help, just click on the “Live Help” link on the top navigation menu of maerskline.com or on the CONTACT tab on the right-hand side of your screen.

Question or Comment?

Do you have a question that isn’t covered on this site? Have a comment on how we can make this page better or more informative? Please let us know!
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