Capacity and know-how to cover your needs.
“We at Pan Lloyd would like to take this opportunity to thank Maersk for all the wonderful support that they have always extended towards us.”
Ms. Mona Dsouza, Pan Lloyd,
The case of Pan Lloyd, India
Pan Lloyd’s mission is delivering “Total Customer Satisfaction” by offering an extensive range of
project cargo services to India’s thriving heavy production industry. Their success is highly
dependent on being able to ensure a smooth shipping process for customers, whose cargo always
exceeds the standard limitations and thus requires extensive capacity and know-how.
By setting up a separate OOG desk Maersk Line was able to cater exclusively to Pan Lloyd’s needs.
Pan Lloyd are pleased to say that they have been getting the best rates in the market as well as
being able to leverage the best infrastructure enabling them to accommodate their customers
varying needs within the special cargo sector.
A recent example of a typical customer of theirs is a leading producer of tubing and piping solutions, whose clientele includes various heavy industry companies within energy,food/agriculture, oil & gas, pharmaceutical and transportation.
The main challenge is that their metal and tube products vary in shape and size dependent on each individual customer’s requirements and is always over dimensional. Therefore Pan Lloyd was facing a lot of problems with local port authorities due to the dimensions of their cargo.
Whilst having the assets is one thing, MaerskLine’s relations with local port authorities is the key enabler. At Maersk Line we see infrastructure as the total package of assets and relations and it was this that allowed us to assist Pan Lloyd. Due to this Pan Lloyd have been able to go“all out” in targeting new business. The result of this being that business is thriving.